Freelancer Profile
Syed Arsalan Ahmed
@Arsalan90
IT Support Specialist and Infrastructure Expert with 10 Years Exp
About Syed Arsalan Ahmed
IT Support Specialist |System Administrator
Expert IT Leader with 10 years experience in system support and network admin. I have managed over 450 staff across 350 locations with 99.9 percent uptime. Technical Skills: IT Support: Desktop and Technical support. Systems: Windows Server, AD, GPO, DNS, DHCP. Networking: Firewalls, VPN, VLAN, TCP IP. Monitoring: Zabbix, Grafana, Graylog. I focus on reducing resolution times and ensuring smooth operations. Let's optimize your IT infrastructure together.
Expert IT Leader with 10 years experience in system support and network admin. I have managed over 450 staff across 350 locations with 99.9 percent uptime. Technical Skills: IT Support: Desktop and Technical support. Systems: Windows Server, AD, GPO, DNS, DHCP. Networking: Firewalls, VPN, VLAN, TCP IP. Monitoring: Zabbix, Grafana, Graylog. I focus on reducing resolution times and ensuring smooth operations. Let's optimize your IT infrastructure together.
Skills
- Technical Support
- Troubleshooting
- Active directory
- Windows Server
- Grafana
- Network Security
- Firewall Configuration
- Zabbix
- Infrastructure Monitoring
- VLAN & VPN
- IT Operations Management
- SLA Management
Education
- Govt. Mono Technique Institute, KarachiIT Administration and Management | Graduation year 2016
Certificates
Microsoft Certified: Azure Administrator Associate - Microsoft
Mar 2021
MS-900: Microsoft 365 Fundamentals - Microsoft
Feb 2022
AWS Academy Graduate - Cloud Foundations - Amazon Web Services (AWS)
Jul 2025
Introduction to Critical Infrastructure Protection - OPSWAT
Jul 2025
Lenovo Infrastructure Professional Services Sales/Support - Lenovo
Oct 2025
