Freelancer Profile
Hamza Nawaz
@Support_Solutions
I will provide professional customer services including chat, email, and call support.
About Hamza Nawaz
Customer Service |Customer support |Technical Support
Hi, I’m Hamza Nawaz, a customer support specialist with over 7 years of experience in email, live chat, social media, and inbound support. I help ecommerce and tech businesses improve response times, customer satisfaction, and retention. I focus on delivering professional, reliable support that enhances customer experience and drives long term growth.
Hi, I’m Hamza Nawaz, a customer support specialist with over 7 years of experience in email, live chat, social media, and inbound support. I help ecommerce and tech businesses improve response times, customer satisfaction, and retention. I focus on delivering professional, reliable support that enhances customer experience and drives long term growth.
Skills
- Shopify
- Customer service
- Data Entry
- Technical Support
- Book Keeping
- Customer Support
- CRM
- Email support
- Administrative Support
- Call center & calling
- Chat Support
- Customer Relationship Management
- Call Support
- Hubspot CRM
- Support & IT
- Customer service support
- Client service
Education
- Virtual UniversityBusiness Administration | Graduation year 2026
Certificates
Social Media Solutions Certification Board Certified Social Media Support Professional - Topdata institute
Mar 2018
Global Service Excellence Institute Certified Customer Support Specialist - Galaxy national institute
Aug 2017
