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Abdul Basith
@abdul_basithRecently Online|12:57pm local time
About Abdul Basith
Product Knowledge Manager/Technical Writer
I turn complex products into documentation people actually use. Built 230+ article knowledge bases, written API docs for Razorpay, Stripe & Wise, and documented CRM/AI voice agent systems. One of the CRM manual cut onboarding time by 40% across 19 workflows. I combine technical depth (Postman, API specs) with clear, structured writing that reduces support load and speeds up onboarding for new users and teams.
I turn complex products into documentation people actually use. Built 230+ article knowledge bases, written API docs for Razorpay, Stripe & Wise, and documented CRM/AI voice agent systems. One of the CRM manual cut onboarding time by 40% across 19 workflows. I combine technical depth (Postman, API specs) with clear, structured writing that reduces support load and speeds up onboarding for new users and teams.
Skills
- Canva
- Social media post design
- Content Management
- Technical Writing
- Product Documentation
- Knowledge Management
- Technical Editor
- Saas Documentation
- End User Documentation
Education
- Anna UniversityMechanical Engineering | Graduation year 2016
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Abdul Basith
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