Freelancer Profile
Andresito Planilla
@andyplanilla
Back Office Support to Customer Service. I keep your practice running smoothly behind the scenes.
About Andresito Planilla
Customer Service Specialist
I'm a Customer Service /Back Office Support & Collection officer for over 3 years in BPO industry, and I am interested in showcasing and serving my skills for the company's best interest. I specialize in administrative tasks like data entry and data management. I have a strong background in customer service like collections processes, inbound, and outbound calls. I have vast years of expertise in technical-related field work in the copier industry.
I'm a Customer Service /Back Office Support & Collection officer for over 3 years in BPO industry, and I am interested in showcasing and serving my skills for the company's best interest. I specialize in administrative tasks like data entry and data management. I have a strong background in customer service like collections processes, inbound, and outbound calls. I have vast years of expertise in technical-related field work in the copier industry.
Skills
- Customer service
- Microsoft Excel
- Data entry/ online posting for digital campaign/ merchant t-shirt design
- Collection processes
- Back Office Support
- Sales support
- Canva design
- Technical Support
Education
- Jacobo Zarraga Memorial School of Arts and TradesElectronics Technology | Graduation year 1992
Certificates
Virtual Assistant/ Social Media Management - Home Base Connect
Jun 2020
Copywriting - Udemy
May 2019








