Andresito Planilla

@andyplanilla

Back Office Support to Customer Service. I keep your operations running smoothly behind the scenes.

Customer Service Specialist

I'm a Customer Service /Back Office Support & Collection officer for over 3 years in BPO industry, and I am interested in showcasing and serving my skills for the company's best interest. I specialize in administrative tasks like data entry and data management. I have a strong background in customer service like collections processes, inbound, and outbound calls. I have vast years of expertise in technical-related field work in the copier industry.

Skills

  • Customer service
  • Microsoft Excel
  • Data entry/ online posting for digital campaign/ merchant t-shirt design
  • Collection processes
  • Back Office Support
  • Sales support
  • Canva design
  • Technical Support

Education

  • Jacobo Zarraga Memorial School of Arts and Trades
    Electronics Technology | Graduation year 1992

Certificates

  • Virtual Assistant/ Social Media Management - Home Base Connect

    Jun 2020

  • Copywriting - Udemy

    May 2019

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Andresito Planilla
Andresito Planilla is offline.