Freelancer Profile

I’m Bhawana Mahara, a full-time freelance professional with over 6+ years of experience supporting global clients in customer support, quality assurance, and AI training projects. I work independently with businesses and platforms to manage chat and email support, conduct QA audits, create SOPs, and deliver accurate AI data annotation and prompt engineering work. As a freelancer, I value clear communication, accountability, and consistent quality. I help clients improve customer experience, maintain quality standards, and scale operations efficiently—without the need for full-time hiring. I’m comfortable working with remote teams, tight guidelines, and outcome-driven projects.