Basic IT Support Package
30 Days
Ideal for individuals and small teams Up to 10 hours remote IT support per month Windows and Mac troubleshooting Email and chat support Basic system health checks Response time within 24 hours
’m an experienced IT Tech Support Freelancer helping businesses and professionals keep their technology running smoothly—without downtime, confusion, or costly delays. With hands-on expertise across system administration, cloud support, networking, and end-user troubleshooting, I act as your on-demand IT backbone.
I specialize in:
What sets me apart is a business-first mindset: I don’t just fix issues—I prevent them, document solutions, and help you scale with confidence. Whether you’re a startup, SME, or remote team, you get responsive support, transparent communication, and enterprise-grade reliability—without enterprise overhead.
Let’s turn IT from a problem into a quiet strength.
Response times depend on the package: Basic within 24 hours Standard within 8 hours Premium within 2 to 4 hours

Engineering Program Manager with 8+ years of experience driving complex, cross-functional technology programs across cloud-native, DevOps, and enterprise SaaS environments. I specialize in delivering large-scale engineering initiatives with precision—bridging strategic goals with hands-on execution to optimize delivery lifecycles, strengthen compliance, and elevate operational excellence. Currently leading engineering operations and transformation programs at Citicorp, I bring a track record of orchestrating hybrid cloud initiatives, automating secure deployment pipelines, and aligning engineering delivery with global compliance frameworks. My career has been built at the intersection of agility and governance—translating stakeholder vision into structured execution roadmaps that deliver measurable impact. I’ve led programs that span product development, CI/CD optimization, release governance, and cloud engineering—collaborating across infrastructure, security, and compliance teams to enable seamless, high-velocity delivery. Whether managing PI Planning under SAFe, mitigating delivery risks, or driving audit automation, I operate with a focus on transparency, accountability, and innovation. My technical fluency spans Azure, AWS, Terraform, Jenkins, Kubernetes, and modern engineering toolchains like Jira, Confluence, Git, and Datadog. I thrive in fast-paced environments where change is constant and value delivery is non-negotiable. What sets me apart? A builder's mindset with a strategic lens. I don’t just manage timelines—I optimise systems, drive cross-team alignment, and create scalable models for delivery that support both speed and security. Let’s connect if you’re looking to exchange ideas around modern engineering leadership, cloud transformation, or sustainable DevOps practices.
Engineering Program Manager with 8+ years of experience driving complex, cross-functional technology programs across cloud-native, DevOps, and enterprise SaaS environments. I specialize in delivering large-scale engineering initiatives with precision—bridging strategic goals with hands-on execution to optimize delivery lifecycles, strengthen compliance, and elevate operational excellence. Currently leading engineering operations and transformation programs at Citicorp, I bring a track record of orchestrating hybrid cloud initiatives, automating secure deployment pipelines, and aligning engineering delivery with global compliance frameworks. My career has been built at the intersection of agility and governance—translating stakeholder vision into structured execution roadmaps that deliver measurable impact. I’ve led programs that span product development, CI/CD optimization, release governance, and cloud engineering—collaborating across infrastructure, security, and compliance teams to enable seamless, high-velocity delivery. Whether managing PI Planning under SAFe, mitigating delivery risks, or driving audit automation, I operate with a focus on transparency, accountability, and innovation. My technical fluency spans Azure, AWS, Terraform, Jenkins, Kubernetes, and modern engineering toolchains like Jira, Confluence, Git, and Datadog. I thrive in fast-paced environments where change is constant and value delivery is non-negotiable. What sets me apart? A builder's mindset with a strategic lens. I don’t just manage timelines—I optimise systems, drive cross-team alignment, and create scalable models for delivery that support both speed and security. Let’s connect if you’re looking to exchange ideas around modern engineering leadership, cloud transformation, or sustainable DevOps practices.

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