I am a dedicated and self-motivated professional with over four years of experience in the customer service and sales industry. This is complemented by three years of expertise in digital marketing, where I specialized in content analysis and professional writing. I have a proven track record in both inbound and outbound environments, delivering exceptional service across various sectors, including Telecommunications and Insurance. Currently serving as a Lead Generation Specialist, I am highly capable of working independently without supervision to meet client goals and deliver quality results.