I will provide professional sales/customer support virtual assistant services

Essential Support

Reliable daily email/chat support, basic lead follow-up, and CRM updates for small businesses.

Delivery Time
1 Day
Package Includes: see all
data:image/svg+xml,%3csvg%20width='18'%20height='18'%20viewBox='0%200%2018%2018'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3cpath%20d='M2.02684%207.18506L0.777169%208.43236C0.626925%208.58246%200.542442%208.78608%200.542295%208.99845C0.542147%209.21082%200.626347%209.41456%200.776382%209.56486L2.02524%2010.8149L1.56917%2012.517C1.51419%2012.7222%201.54297%2012.9408%201.64918%2013.1248C1.7554%2013.3088%201.93035%2013.443%202.13554%2013.498L3.83684%2013.9539L4.29446%2015.6595C4.3494%2015.8646%204.48357%2016.0396%204.66748%2016.1458C4.7586%2016.1984%204.85918%2016.2326%204.9635%2016.2463C5.06781%2016.26%205.17381%2016.253%205.27543%2016.2258L6.98201%2015.7676L8.23065%2017.0185C8.38086%2017.1687%208.58458%2017.2531%208.79701%2017.2531C9.00943%2017.2531%209.21316%2017.1687%209.36337%2017.0185L10.6135%2015.7696L12.3148%2016.2255C12.52%2016.2805%2012.7386%2016.2517%2012.9226%2016.1455C13.1065%2016.0393%2013.2408%2015.8643%2013.2957%2015.6591L13.7516%2013.9578L15.4582%2013.4997C15.5598%2013.4724%2015.6551%2013.4253%2015.7386%2013.3612C15.822%2013.2971%2015.892%2013.2171%2015.9446%2013.126C15.9971%2013.0348%2016.0312%2012.9341%2016.0448%2012.8297C16.0584%2012.7254%2016.0513%2012.6194%2016.024%2012.5177L15.5654%2010.8127L16.815%209.5654C16.9648%209.415%2017.049%209.21149%2017.0494%208.99923C17.0497%208.78698%2016.9661%208.58321%2016.8168%208.43234L15.5679%207.18225L16.0238%205.48095C16.0788%205.27576%2016.05%205.05713%2015.9438%204.87317C15.8376%204.6892%2015.6626%204.55496%2015.4574%204.49998L13.7554%204.0439L13.2972%202.33733C13.2601%202.20189%2013.1883%202.07844%2013.089%201.97914C12.9897%201.87984%2012.8663%201.80809%2012.7308%201.77097C12.5962%201.7349%2012.4528%201.73462%2012.3152%201.77155L10.6102%202.23015L9.36134%200.980061C9.21124%200.829817%209.00762%200.745334%208.79525%200.745186C8.58288%200.745038%208.37914%200.829237%208.22884%200.979271L6.97952%202.22832L5.27821%201.77246C5.07302%201.71748%204.85439%201.74626%204.67043%201.85248C4.48646%201.95869%204.35222%202.13364%204.29724%202.33883L3.84137%204.04013L2.13479%204.4983C2.03314%204.52559%201.93786%204.57263%201.8544%204.63676C1.77095%204.70088%201.70094%204.78083%201.6484%204.87202C1.59585%204.96321%201.5618%205.06387%201.54818%205.16823C1.53456%205.27259%201.54164%205.37862%201.56902%205.48024L2.02684%207.18506ZM9.69208%2013.3933C9.38422%2013.3107%209.12178%2013.1092%208.96249%2012.8331C8.80321%2012.557%208.76013%2012.229%208.84273%2011.9211C8.92533%2011.6132%209.12685%2011.3508%209.40295%2011.1915C9.67904%2011.0322%2010.0071%2010.9892%2010.315%2011.0718C10.6228%2011.1544%2010.8853%2011.3559%2011.0446%2011.632C11.2038%2011.9081%2011.2469%2012.2361%2011.1643%2012.544C11.0817%2012.8519%2010.8802%2013.1143%2010.6041%2013.2736C10.328%2013.4329%209.99994%2013.4759%209.69208%2013.3933ZM11.4501%205.90391L12.4394%207.16323L6.13894%2012.1088L5.14962%2010.8494L11.4501%205.90391ZM7.89675%204.62011C8.04919%204.66101%208.19208%204.73153%208.31726%204.82766C8.44244%204.92378%208.54747%205.04361%208.62634%205.18032C8.70521%205.31703%208.75638%205.46794%208.77692%205.62442C8.79747%205.78091%208.787%205.93991%208.7461%206.09235C8.7052%206.24478%208.63467%206.38767%208.53855%206.51285C8.44243%206.63803%208.32259%206.74306%208.18588%206.82193C8.04917%206.90079%207.89827%206.95196%207.74178%206.97251C7.5853%206.99306%207.4263%206.98259%207.27386%206.94169C6.966%206.85908%206.70356%206.65757%206.54427%206.38147C6.38499%206.10537%206.34191%205.77731%206.42451%205.46945C6.50711%205.16159%206.70863%204.89915%206.98473%204.73987C7.26082%204.58059%207.58889%204.53751%207.89675%204.62011Z'%20fill='%23D8BC7F'/%3e%3c/svg%3e1

Service details

I am excited to offer my expertise as a Customer Support and Sales Specialist to help streamline your customer interactions and sales processes. With over 3 years of experience in sales and support, I am confident in delivering prompt, professional, and detail-oriented services tailored to your business needs. I have the ability to adapt to your processes and maintain consistency in communication.


I can provide:

Professional email and chat support responses within my shift

Lead qualification and follow-up for up to 100 prospects per day

Accurate CRM data entry and customer record updates

Resolution of customer inquiries across platforms such as Facebook, Instagram, WhatsApp, and Messenger


My approach focuses on clear and professional communication in your brand voice, a systematic lead nurturing process, and meticulous activity tracking to ensure transparency and results. I pride myself on fast response times, attention to detail, and adaptability to your processes.


All updates will be provided in real time through your preferred CRM, and I offer few revisions on processes or templates to ensure everything aligns perfectly with your expectations.


I would welcome the opportunity to support your business and contribute to its growth. Thank you for considering my application, and I look forward to the possibility of working together.

Key details

  • Purpose
    Business
  • Language
    English
  • VA Work Model
    Time-BasedOne-Off Tasks
Special note from freelancer
Get fast, professional email and chat support, lead follow-up, and CRM management. What sets this apart is my speed and attention to detail, ensuring your clients are always engaged and your data stays accurate.
FAQs
What kind of support do you provide?

I handle professional email and chat support, lead follow-ups, CRM updates, and sales pipeline management.

How fast can I expect responses?

I deliver prompt responses, typically within 10 to 20 minutes, ensuring your clients never wait.

Can you manage my leads and prospects?

Yes! I qualify leads and follow up with up to 100 prospects per day to grow your pipeline.

Which platforms do you support?

I resolve inquiries across multiple platforms including Facebook, Instagram, WhatsApp, and Messenger.

Can you help with CRM and data management?

Absolutely. I update customer records, track activities, and provide detailed reports in your preferred CRM.

Kathlene Gale Tacang

Kathlene Gale Tacang

    Licensed Professional Teacher |Freelancer |Online ESL Teacher

    I am a dedicated Virtual Assistant & Customer Support Specialist with experience in client relations, appointment setting, and administrative support. Skilled in handling inquiries, managing data, qualifying leads, and building positive client relationships. Highly organized, proactive, and committed to delivering efficient support that drives customer satisfaction and business growth.

    Osdire section promoting freelance work opportunities

    Launch Offer Earn up to $500* extra on your first 10 offers created

    Terms and conditions apply