Freelancer Profile
Jake Flores
@jake_flores
Operations & Systems Consultant for Mission-Driven Startups and Nonprofits
About Jake Flores
Operations Consultant |Program Consultant |Training & Development Specialist
I help mission-driven startups and nonprofits build the systems and processes they need to run smoothly and scale their impact. With over a decade of experience in nonprofit leadership and program management, I design practical operations including workflows, SOPs, training programs, and volunteer systems. I specialize in turning complex operations into clear, reliable systems so teams can focus on supporting people and delivering meaningful services.
I help mission-driven startups and nonprofits build the systems and processes they need to run smoothly and scale their impact. With over a decade of experience in nonprofit leadership and program management, I design practical operations including workflows, SOPs, training programs, and volunteer systems. I specialize in turning complex operations into clear, reliable systems so teams can focus on supporting people and delivering meaningful services.
Skills
- Strategic Planning
- Project Management
- Operations Management
- Process Documentation
- Workflow Design
- Process Improvement
- Organizational Development
- SOP Development
- Training & Development
- Business Operations
- Organization Systems
- Program Management
- Nonprofit Management
- Volunteer & Internship Management
- Curriculum Development
- Workshop Facilitation
- Team Operations
- Program Design
- Community Program Development
- Crisis Support Programs
Education
- Ateneo de Manila UniversitySocial Sciences | Graduation year 2009
Certificates
Certificate in Cross-Functional Management - Asian Institute of Management
Mar 2021
Advanced Solution-Focused Coaching - International Alliance on Solution-Focused Teaching
Mar 2022
Crisis Line Training - In Touch Community Services
Mar 2015
