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Novella Sumilang

@novellasumilang
Offline|11:20pm local time

Behind-the-Scenes Admin Partner for Growing Brands

Operations & Administrative Specialist

I provide reliable administrative and back-office support for growing brands. From inbox and calendar management to CRM organization, client coordination, and operational systems, I help businesses stay structured, efficient, and focused on what truly drives growth. Detail-oriented, proactive, and process-driven, I keep things running smoothly behind the scenes.

Skills

  • Executive Support
  • CRM Management
  • Data Entry & Database Management
  • Inbox & Email Management
  • Calendar & Scheduling Coordination
  • Client Communication & Follow-Ups
  • Document Preparation & Formatting
  • File & Cloud Organization
  • Client Onboarding & Offboarding
  • Google Workspace (Docs, Sheets, Drive)
  • CRM Platforms
  • Operations Coordination

Education

  • Colegio de San Juan de Letran
    Marketing Management | Graduation year 2022