Freelancer Profile
Prabhat Mishra
@prabhat_mishra_masj
Full Stack Developer Customer Support
About Prabhat Mishra
Customer Support Executive |Technical Support Associate |Full Stack Deeveloper
CS graduate with 1 year of experience in customer support, working directly with US-based clients and startups across chat, email, and calls. Skilled in resolving customer queries, managing accounts, handling escalations, and ensuring first-contact resolution in fast-paced remote environments. Known for clear communication, quick problem-solving, and maintaining high customer satisfaction standards.
CS graduate with 1 year of experience in customer support, working directly with US-based clients and startups across chat, email, and calls. Skilled in resolving customer queries, managing accounts, handling escalations, and ensuring first-contact resolution in fast-paced remote environments. Known for clear communication, quick problem-solving, and maintaining high customer satisfaction standards.
Skills
- HTML
- Css
- Web design
- React
- Customer service
- Technical Support
- Node.js
- Communication
- Customer Support
- Git
- SAAS
- Microsoft 365
- CRM Tools
- Ticketing System
Education
- Quantum UniversityComputer Science engineering | Graduation year 2025
Certificates
IBM SOFTWARE ENGINEERING - IBM
Jan 2024
