I will streamline your back-office workflows and systems

Hourly Rate

60 minutes of focused workflow and back-office optimization support tailored to your business needs.

Delivery Time
1 Day
Package Includes: see all
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Service details

Is your business starting to feel messy behind the scenes? 🤔


Too many manual tasks?

Unclear processes?

Things slipping through the cracks?


I help growing businesses streamline their internal systems and workflows so operations feel organized, predictable, and efficient.


From client onboarding and CRM organization to task management and internal communication flows, I identify bottlenecks and restructure your back-office processes for smoother execution ⚡️📊


If you’re constantly reacting instead of operating strategically, I’ll help you build structured, repeatable systems that reduce overwhelm and improve productivity.


Here’s how I can support you:

  • Workflow mapping and documentation
  • CRM cleanup and process alignment
  • Client onboarding optimization
  • Task management restructuring
  • SOP creation and documentation
  • Operational organization and efficiency improvements


My goal is simple: build clean, efficient systems that support sustainable growth, without adding unnecessary complexity 🚀


Let’s turn your daily operations into a streamlined workflow that actually works for you ✨

Key details

Special note from freelancer
This package covers 60 minutes of dedicated workflow and operations support. If the scope expands beyond the agreed task or requires additional implementation time, extra hours may need to be booked.
FAQs
What do you need from me before we start?

Please provide a brief overview of your current systems, tools you’re using, and the specific challenge you’d like to address. This helps us maximize the session and focus on high-impact improvements.

What can we accomplish in 60 minutes?

This session is best for focused tasks such as workflow troubleshooting, CRM cleanup, process review, onboarding optimization, or task management restructuring. For larger system builds or full operational setups, multiple sessions may be required.

Novella Sumilang

Novella Sumilang

    Operations & Administrative Specialist

    I provide reliable administrative and back-office support for growing brands. From inbox and calendar management to CRM organization, client coordination, and operational systems, I help businesses stay structured, efficient, and focused on what truly drives growth. Detail-oriented, proactive, and process-driven, I keep things running smoothly behind the scenes.

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