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Terms & Conditions

Privacy Policy

Last update: January 2026

This Privacy Policy explains how iCopify Ltd, trading as Osdire (“Osdire”, “we”, “us”, “our”), collects, uses, stores, and protects personal data when you access or use the Osdire website and platform.

1. Data Controller

Legal entity: iCopify Ltd
Trading name: Osdire
Company number: 12507502
Registered address: 58 Breckfield Road South, Office 304, Liverpool, Merseyside, England, L6 5DR, United Kingdom

iCopify Ltd is the Data Controller under UK GDPR and EU GDPR.

2. Applicable Law

This Privacy Policy complies with:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

3. Personal Data We Collect

3.1 Data You Provide

  • Name
  • Email address
  • Account credentials
  • Billing and payment information
  • Business or company details
  • Communications and support messages
  • Verification or compliance-related information

3.2 Data Collected Automatically

  • IP address
  • Device and browser information
  • Usage and interaction data
  • Log files and timestamps

3.3 Data from Third Parties

  • Payment processors (transaction confirmation only)
  • Fraud prevention and identity verification providers
  • Analytics and performance monitoring services

4. How We Use Your Personal Data

We process personal data for the following purposes:

  • Providing and operating the Osdire platform
  • Creating and managing user accounts
  • Processing payments and invoices
  • Communicating service-related information
  • Customer support and dispute resolution
  • Fraud detection and platform security
  • Improving functionality and user experience
  • Legal, regulatory, and compliance obligations

5. Legal Bases for Processing

We rely on the following lawful bases:

  • Contractual necessity – to provide platform services
  • Legal obligation – compliance with laws and regulations
  • Legitimate interests – platform security, analytics, improvement
  • Consent – cookies and marketing communications where applicable

6. Cookies and Tracking Technologies

Osdire uses cookies and similar technologies to ensure proper website functionality, analyse usage, and improve services.

6.1 Cookie Consent Management

We use CookieYes as our cookie consent management platform. CookieYes enables users to:

  • Accept or reject non-essential cookies
  • Manage cookie preferences at any time
  • Receive clear information about cookie categories and purposes

Cookies are only placed on your device in accordance with your consent, except for strictly necessary cookies.

6.2 Types of Cookies Used

  • Strictly necessary cookies – required for website operation
  • Analytics cookies – performance and usage insights
  • Functional cookies – user preferences and settings
  • Marketing cookies – only where explicit consent is given

You may modify or withdraw your consent at any time via the CookieYes consent banner or settings.

7. Data Sharing and Disclosure

We do not sell personal data.

We may share personal data with:

  • Payment processors
  • Hosting and infrastructure providers
  • Analytics and security service providers
  • Legal or regulatory authorities where required by law

All third parties are contractually required to protect personal data and process it lawfully.

8. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Equivalent legal protections

9. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfil contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Retention periods are reviewed regularly.

10. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase personal data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss or destruction
  • Alteration or disclosure

12. Children’s Data

Osdire is not intended for individuals under 18. We do not knowingly collect data from children.

13. Changes to This Policy

This Privacy Policy may be updated periodically. Changes take effect upon publication on the website.

14. Contact

For privacy-related enquiries or data rights requests please contact support@osdire.com.